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Smart Monitoring

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Smart Monitoring

Centerity monitors all restaurant systems in real time – POS, network, equipment, and sensors – detecting issues before they impact the customer. For multi-unit operations and franchise networks, it consolidates all locations into intuitive dashboards, ensuring full operational control.

Smart Monitoring

Intelligent Monitoring

Observability: Total visibility. Surprise-free operations.

Centerity is an intelligent monitoring platform that ensures the continuous operation of restaurant technology. It tracks everything in real time — from POS and network systems to kitchen equipment and temperature sensors — identifying failures and triggering preventive actions before they affect the operation.

 

Its technology monitors the entire restaurant ecosystem: servers, POS terminals, printers, Wi-Fi, cameras, payment gateways, and even kitchen equipment and temperature sensors, ensuring optimal performance at every point of the operation.

 

When something deviates from normal behavior, the system correlates data, identifies the root cause, and automatically alerts the responsible team, enabling immediate corrective action before the customer notices any impact.

 

For restaurant groups and franchise networks, Centerity provides real-time enterprise visibility, consolidating information from all locations into a clear and intuitive dashboard. Managers gain full control over operational health, with metrics covering availability, performance, and efficiency.

Everything you need to manage your restaurant end to end.

FEWER TECHNICAL SUPPORT TICKETS
FEWER TECHNICAL SUPPORT TICKETS
Up to a 60% reduction in support requests thanks to continuous monitoring and preventive automation.
AUTOMATED ISSUE RESOLUTION
AUTOMATED ISSUE RESOLUTION
Up to 40% of incidents resolved without human intervention, keeping operations running smoothly.
UP TO 75% FASTER MEAN TIME TO REPAIR
UP TO 75% FASTER MEAN TIME TO REPAIR
Issues identified and resolved before impacting sales or customer service.
UNINTERRUPTED OPERATIONS
UNINTERRUPTED OPERATIONS
Greater system, equipment, and network availabilit, ensuring your restaurant never stops.
SIGNIFICANT OPERATIONAL COST REDUCTION
SIGNIFICANT OPERATIONAL COST REDUCTION
Eliminating redundant tools and reducing reliance on reactive support delivers recurring savings and direct bottom-line impact.
Know all Oven solutions.
Management and Back of House Systems

Management and Back of House Systems

Efficient management goes far beyond the front counter. With back of house systems like SynergySuite, you gain control over inventory, purchasing, costs, production, labor, and much more — all within a single environment, fully connected to the rest of the operation.

Video Intelligence

Video Intelligence

Our solution turns your cameras into operational intelligence tools. Using computer vision and AI, the platform analyzes what happens inside your restaurant: service time, queues, order accuracy, team productivity, and much more.

Point of Sale System

Point of Sale System

Aloha is the most complete system for your restaurant, used by more than 100,000 restaurants worldwide and equipped with all the features your business needs.

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